Advantages of Custom Telemedicine Platforms

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What are Custom Telemedicine Platforms ?

Custom Telemedicine platforms, a.k.a Telehealth platforms are Telemedicine software applications which are customized for a specific specialty like TelePsychiatry, TeleNutrition, TeleOrthopedics etc.

With widespread use of Telemedicine Platforms and Apps, the demand for customized Telemedicine or Telehealth applications is increasing. Every practice/ specialty has different needs and procedures thus same Telehealth software doesn’t fit well for everyone. Security objectives like HIPAA Compliance, Protected Health Data aka PHI, Data Exchange and more can be effectively fulfilled

One Size doesn’t fit all

Although some features like Video Calling between patient and doctor, Appointment booking, Doctor Search etc. are more or less similar yet some features e.g. DICOM/ OHIF viewer, doctor license verification, diet charts, proactive behavior management etc. are specialty specific.

Here we will discus some advantages of having Custom Telemedicine platforms or Telehealth Solutions over their off- the- shelf counterparts and how they can benefit specialty specific Telemedicine practice:

1. Relevant Workflows

Since each specialty practice business has different needs and process flows thus require bespoke workflows to run their operations effectively. Custom Telehealth Solutions have an edge when it comes to designing and implementing custom workflows specific to a specialty practice.

Thus having relevant data fields, bespoke availability and appointment booking process, split payment processing specific to each specialty, makes it easier to run daily operations smoothly.

2. Increased Efficiency

The more customized processes are for a specialty, the better its efficiency. Off the shelf Telemedicine Softwares have generic forms and workflows for users. However it would be more efficient to have workflows, forms, processes specific to a specialty. For instance Psychiatry or Diet Consultant or Orthopedic etc.

Keeping only what is relevant for a given specialty makes the Telemedicine Platforms for usable and less confusing.

3. Better Managed Reporting

With everything customized in a specialty specific Telemedicine Platform or Telehealth App, the reporting thus becomes a lot more relevant and better tracked. You can have better and more specific reports your specialty needs, for day to day operations, payment monitoring, user management.

4. Efficient Compliance

Each specialty has its own regulations, credentialing and compliance protocols. In other words, a specialty specific custom Telemedicine Platform can handle compliance like HIPAA, State License, Insurance Co-pay etc. in a better and efficient manner.

Therefore its much easier to manage regulatory compliance for a single specialty Telemedicine practice in contrast to multi- specialty practices.

5. Effective PHI data management

Different Specialties have different ways to manage their patient’s health information. There are different parameters for a given patient and they vary a lot per specialty type. Therefore a bespoke Telemedicine solution or Telehealth platform can better cater to PHI data.


Custom Telemedicine Platforms or Telehealth Solutions are always a better bet against their Off- Shelf Couterparts. Specific workflows, data forms, payment processing and effective reporting definitely has a edge over some ready made generic Telemedicine Solutions.

Moreover, further enhancements and additions are quite flexible to handle in a bespoke Telemedicine Software with a flexibility of switching on/ off certain third party components, as and when needed.



We at Prologic Technologies have delivered many Custom Telemedicine Platforms and Teleheath Solutions for various specialties. To know more about our Custom Telemedicine Solutions, visit our Telemedicine Solutions web page.

Planning to hire a Custom Telemedicine Solution Provider for your Facility, Individual Practice or a large scale hospital?

Schedule a Discussion with Our Telemedicine expert or Request a Free Quote



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