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The Challenge

Skin, hair, and nail conditions are visually diagnosable and highly suited for telemedicine. However, general-purpose platforms lacked the specificity and ease required for dermatology. Doctor HelpMySkin needed a purpose-built system with workflows that support image uploads, specialty-specific forms, and cross-timezone scheduling, all under HIPAA compliance.

The Opportunity

Doctor HelpMySkin set out to:

  • Build a specialty-focused virtual care platform for dermatology
  • Allow patients to consult dermatologists within 24 hours
  • Enable secure image uploads and adaptive intake questionnaires
  • Support web and mobile app experiences tailored to US-based patients across multiple time zones

Our Solution

Prologic Technologies designed a complete telehealth suite with:

  • A secure and responsive web application for dermatologists and patients
  • Mobile apps built with React Native for iOS and Android users
  • TokBox/Vonage API integration for video consultations
  • Custom adaptive questionnaires for skin, hair, and nail issues
  • Easy image upload feature for affected areash
  • HIPAA-grade infrastructure and secure Stripe Connect payment processing
  • Timezone-aware scheduling for better patient-provider coordination

Key Features

  • Condition-Specific Questionnaires: Dynamic forms tailored by admins for different skin conditions
  • Photo Uploads: Easily attach high-resolution images of affected areas
  • Video Consultations: Encrypted calls via Vonage (TokBox) with no downloads required
  • Secure Stripe Payments: Patients pay per consultation; split payments enabled
  • Multi-Timezone Support: Schedule across different US regions effortlessly
  • Admin & Provider Dashboards: Monitor appointments, prescriptions, and payments

Tech Stack

  • Backend: PHP (OOP), MySQL, Apache, Linux
  • Frontend: Bootstrap, HTML5, JavaScript, jQuery, AJAX
  • Video: TokBox/Vonage WebRTC API
  • Mobile App: React Native
  • Security & Communication: HIPAA hosting, Twilio 2-way SMS
  • Payments: Stripe Connect API

Results You Can Measure

300+Enabled

dermatology consultations every week

45%Improved

patient access to skin specialists in remote areas

85%achieved

high retention and satisfaction with its simple, secure experience

Product Impact

Doctor HelpMySkin changed how people approach skin care—making expert help
accessible within 24 hours and eliminating the need for in-person clinic visits.

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