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The Challenge

During the COVID-19 pandemic, families were unable to attend in-person holiday events. The client saw a need to recreate the joy of Christmas in a virtual, interactive format. The platform needed to support high-volume, real-time video interactions with an easy-to-use interface tailored for children.

The Opportunity

HireSanta set out to:

  • Build a scalable video call system for 100+ simultaneous sessions
  • Offer families the ability to schedule live calls or gift video messages from Santa
  • Preserve the holiday magic during lockdowns through an intuitive, joyful interface
  • Introduce global timezone-aware booking with personalized Santa interactions

Our Solution

Prologic Technologies created a robust, kid-friendly portal powered by TokBox/Vonage video APIs.
The experience was designed with playful visuals, simplified navigation,
and large interactive buttons for ease of use by children.
Users could book real-time video calls, download and share them,
or order custom pre-recorded greetings—all accessible
through a mobile-responsive web platform.

Key Features

  • Live Video Calls with Santa: Seamless WebRTC-powered interactions using TokBox OpenTok
  • Giftable Pre-Recorded Messages: Personalized greetings recorded and delivered digitally
  • Timezone-Aware Scheduler: Easy booking based on local availability
  • Santa Directory: Browse professional Santas with schedules and booking options
  • Video Download & Sharing: Save and share holiday moments with friends and family on social media
  • High-Quality Video Processing: Branded recordings via FFMPEG and Amazon S3
  • Secure Payments: Reliable e-commerce integration for booking and gifting experiences

Tech Stack

  • Backend: PHP (CodeIgniter), MySQL
  • Video Streaming: TokBox OpenTok API
  • Media & Storage: AWS S3, FFMPEG encoder
  • Messaging: Twilio SMS, Mailgun
  • Frontend:HTML5, JavaScript, jQuery, Bootstrap
  • Infrastructure:Apache, Linux

Results You Can Measure

5000+Safe

joyful Santa calls enabled during peak COVID holiday seasons

90%Customer

satisfaction and high repeat usage across multiple holiday campaigns

95%Engagement

rate with minimal technical friction delivering magical experiences

Product Impact

HireSanta became a holiday favorite for families across North America, offering a joyful digital alternative
to traditional in-person visits—keeping the magic of Christmas alive when it was needed most.

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