The Challenge

During the COVID-19 pandemic, families were unable to attend in-person holiday events. The client saw a need to recreate the joy of Christmas in a virtual, interactive format. The platform needed to support high-volume, real-time video interactions with an easy-to-use interface tailored for children.

The Opportunity

HireSanta set out to:

  • Build a scalable video call system for 100+ simultaneous sessions
  • Offer families the ability to schedule live calls or gift video messages from Santa
  • Preserve the holiday magic during lockdowns through an intuitive, joyful interface
  • Introduce global timezone-aware booking with personalized Santa interactions

Our Solution

Prologic Technologies created a robust, kid-friendly portal powered by TokBox/Vonage video APIs.
The experience was designed with playful visuals, simplified navigation,
and large interactive buttons for ease of use by children.
Users could book real-time video calls, download and share them,
or order custom pre-recorded greetings—all accessible
through a mobile-responsive web platform.

Key Features

  • Live Video Calls with Santa: Seamless WebRTC-powered interactions using TokBox OpenTok
  • Giftable Pre-Recorded Messages: Personalized greetings recorded and delivered digitally
  • Timezone-Aware Scheduler: Easy booking based on local availability
  • Santa Directory: Browse professional Santas with schedules and booking options
  • Video Download & Sharing: Save and share holiday moments with friends and family on social media
  • High-Quality Video Processing: Branded recordings via FFMPEG and Amazon S3
  • Secure Payments: Reliable e-commerce integration for booking and gifting experiences

Tech Stack

  • Backend: PHP (CodeIgniter), MySQL
  • Video Streaming: TokBox OpenTok API
  • Media & Storage: AWS S3, FFMPEG encoder
  • Messaging: Twilio SMS, Mailgun
  • Frontend:HTML5, JavaScript, jQuery, Bootstrap
  • Infrastructure:Apache, Linux

Results You Can Measure

5000+Safe

joyful Santa calls enabled during peak COVID holiday seasons

90%Customer

satisfaction and high repeat usage across multiple holiday campaigns

95%Engagement

rate with minimal technical friction delivering magical experiences

Product Impact

HireSanta became a holiday favorite for families across North America, offering a joyful digital alternative
to traditional in-person visits—keeping the magic of Christmas alive when it was needed most.

FAQs

Prologic Technologies is a comprehensive software development company specializing in Custom Software Development services. We deliver bespoke solutions, including web and mobile application development, SaaS platforms, product engineering, AI/ML innovation, and enterprise integrations, all meticulously tailored to fulfill unique business objectives and accelerate digital transformation.

Yes, we are experts in developing HIPAA-compliant software solutions specifically for the healthcare sector. Our services include creating secure patient care apps and robust health tech platforms, ensuring stringent data security, full regulatory adherence, and enhanced operational efficiency for hospitals, clinics, and healthcare providers.

Our App Development Services cover the entire lifecycle of custom web and mobile application creation. From initial concept and design to robust development, deployment, and ongoing maintenance, we focus on building intuitive user experiences and scalable, high-performance applications designed to meet the specific requirements of diverse industries.

We provide extensive AI/ML Innovation services, developing advanced AI software from Proof-of-Concept (PoC) and Minimum Viable Product (MVP) stages to full-scale application deployment. Our AI solutions are designed to integrate intelligent automation, enhance data-driven decision-making, and unlock new strategic opportunities for businesses.

Absolutely. Our core strength lies in crafting Bespoke Software and Custom Solutions that are precisely engineered to address distinct business challenges and capitalize on unique market opportunities. We ensure a perfect functional and strategic fit, moving beyond generic off-the-shelf options to maximize business impact and competitive advantage.

We offer comprehensive product engineering services, guiding clients from the initial Proof of Concept (PoC) and Minimum Viable Product (MVP) development through to full-scale product realization. Our approach ensures market validation, scalability, and an accelerated time-to-market for innovative digital products across various industries.

Prologic Technologies specializes in critical enterprise integrations, including API-led solutions and strategic legacy system modernization. We enable seamless data flow, optimize existing IT infrastructure for enhanced efficiency, and extend the lifespan and functionality of crucial business systems, ensuring operational continuity and future readiness.

Prologic Technologies is actively engaged in Web3.0 development, applying decentralized technologies across various sectors such as HealthTech, E-commerce, and Media & Entertainment. We build secure, transparent, and innovative platforms that leverage blockchain and other Web3.0 paradigms to prepare businesses for the future digital landscape.

Yes, clients can leverage our 'Hire A Captive Team' service to acquire dedicated and highly skilled development resources. These teams integrate seamlessly with your existing operations, providing extended capacity, specialized expertise, and consistent support without the typical overheads associated with in-house hiring.

Our solutions are engineered for tangible business impact, focusing on delivering measurable outcomes such as increased customer satisfaction, enhanced engagement rates, and significant operational efficiencies. For instance, a recent project successfully enabled over 5000 joyful virtual calls, achieving 90% customer satisfaction and 95% engagement, demonstrating our commitment to impactful results.

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