The Challenge

Mental health clinics and providers often struggle with generic telehealth solutions that lack configurability, regulatory compliance, and advanced features like family billing or provider hierarchy. The need was for a robust SaaS platform purpose-built for behavioral healthcare delivery across varied stakeholders with deep customization.

The Opportunity

NousTalk was envisioned to address these gaps by offering:

  • A fully branded portal deployment model for clinics and facilities
  • Seamless timezone-aware scheduling with family/caregiver support
  • Co-pay, split billing, and subscription-based payment options
  • Circle of Care management for dependent patients and caregivers
  • Role-based permissions for Admins, Providers, Staff, and Patients

Our Solution

NousTalk was built on a MERN stack with Express.js, ensuring scalability and extensibility from day one. The platform features custom roles and access logic, secure video consultations via Vonage API, and Stripe Connect-based billing workflows supporting split payments, subscriptions, and insurance co-pays. Detailed reports and dashboards offer operational and clinical insights.

Key Features

  • White-Labeled Portals: Individual branding for clinics and providers
  • Smart Billing Engine: Support for split payments, co-pays, and recurring charges via Stripe Connect
  • Circle of Care: Manage dependents and shared billing responsibilities
  • Timezone-Aware Scheduling: Automated conversions across global time zones
  • Secure Teleconsults: No-download Vonage video sessions
  • Dynamic Dashboards: Real-time reporting and analytics
  • HIPAA Compliance: Fully encrypted PHI storage and backups
  • User Roles & Permissions: Admin, Staff, Provider, Patient, Family Member access tiers
  • SMS Communication: Integrated Twilio two-way reminders and alerts

Tech Stack

  • Frontend: React.js
  • Backend: Node.js with Express.js
  • Database & Infra: MongoDB, Nginx, Linux
  • Video Conferencing: Vonage Video API
  • Messaging: Twilio Two-Way SMS
  • Payments: Stripe Connect (Split, Subscription, Co-pay)
  • DevOps: AWS Elastic Beanstalk, S3, Route53, CloudFront, CloudWatch, SNS
  • Security: HIPAA-compliant encrypted data backups on secure servers

Results You Can Measure

150+Clinics

deployed with full portal branding

40%Fall Down IconReduction

in administrative overhead via smart automation

30%
Improvement

in payment compliance through family billing adoption

25000+
Secure

teleconsults supported in 12 months

Product Impact

NousTalk redefines modern behavioral health delivery with smart billing, multi-role support, and branded scalability—providing
mental healthcare organizations with the digital backbone to deliver secure, patient-centric, and proactive care.

FAQs

FAQs

Prologic Technologies offers comprehensive custom software development services, encompassing bespoke SaaS platforms, web and mobile application development, product engineering (from PoC to full-scale), AI/ML innovation, and specialized solutions like HIPAA-compliant health tech and enterprise integrations. We are dedicated to building scalable, tailor-made solutions that precisely align with unique business requirements across diverse industries.

Our HIPAA-compliant software development adheres strictly to all regulatory standards, guaranteeing the secure storage, processing, and transmission of Protected Health Information (PHI). For platforms such as NousTalk, we implement robust security measures including encrypted data backups on secure servers, stringent access controls, and secure communication channels, providing healthcare organizations with a fully compliant and trustworthy digital infrastructure.

Yes, Prologic Technologies specializes in developing advanced patient care apps designed to significantly enhance patient engagement and optimize clinical workflows. Our expertise includes integrating features like secure teleconsultations via Vonage API, timezone-aware scheduling, comprehensive family/caregiver support, and dynamic operational and clinical dashboards, all built with a strong emphasis on usability, data security, and regulatory compliance.

Our App Development Services encompass custom web and mobile applications, bespoke SaaS platforms, and efficient low-code solutions. We leverage modern tech stacks, prominently the MERN stack (MongoDB, Express.js, React.js, Node.js), to deliver robust, scalable, and intuitive applications that ensure seamless performance, optimal user experience, and direct alignment with your strategic business objectives.

Prologic Technologies adopts a strategic, client-centric approach to delivering Custom Solutions. We begin with an in-depth analysis of specific business challenges and opportunities. This enables us to design and develop bespoke platforms, exemplified by the white-labeled behavioral health platform NousTalk, which offers highly configurable features, specialized billing, and granular role-based access, perfectly tailored to optimize unique operational models and drive efficiency.

As a strategic software development company, Prologic Technologies differentiates itself through a steadfast commitment to bespoke innovation, profound industry expertise across sectors like healthcare, e-commerce, and Web3.0, and a proven track record of delivering measurable business impact. Our focus on scalability, stringent security protocols, and fostering enduring strategic partnerships empowers clients to achieve significant operational efficiencies and gain distinct market advantages.

Absolutely. Prologic Technologies provides comprehensive AI software development and integration services, covering the full spectrum from Proof-of-Concept (PoC) and Minimum Viable Product (MVP) to full-scale AI application deployment. We strategically embed intelligent capabilities into our solutions to automate complex processes, generate actionable insights, and significantly enhance user experiences, thereby driving innovation and securing a competitive edge for our clients.

Our bespoke software solutions deliver substantial and measurable business impact. The NousTalk platform, for example, successfully facilitated over 150 clinic deployments with full branding, achieved a 40% reduction in administrative overhead through smart automation, and showed a 30% improvement in payment compliance via family billing adoption. Furthermore, it supported over 25,000 secure teleconsults within 12 months, showcasing our ability to drive operational efficiency, elevate patient care, and ensure scalable growth.

Prologic Technologies designs platforms with sophisticated, intelligent billing engines capable of handling complex financial requirements. This includes support for split payments, insurance co-pays, and subscription models, facilitated through seamless integrations with payment gateways like Stripe Connect. Our solutions also expertly manage 'Circle of Care' billing for dependents and caregivers, substantially improving payment compliance and streamlining administrative financial processes for clinics and providers.

Yes, a core and highly valued capability of Prologic Technologies is the development of white-labeled platforms. As powerfully demonstrated with our NousTalk case study, we build all-in-one solutions that empower individual clinics, providers, and healthcare facilities to deploy fully branded portals. This allows them to maintain their distinct identity and market presence while leveraging a robust, scalable, and compliant backend infrastructure developed by us.

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