Case Study- Intelligent, HIPAA-Compliant
Mental Health Solution

The Challenge

The mental and behavioral health sector faces multilayered challenges:

• Regulatory Barriers: The platform had to meet strict HIPAA compliance standards, ensuring end-to-end encryption and secure handling of PHI.
• Tech Longevity: A scalable tech stack was critical for long-term adaptability and multi-stakeholder use.
• Adoption Resistance: Providers and patients were wary of digital health transitions, requiring intuitive design and high-trust UX.
• Proactive Monitoring Needs: Traditional models lacked real-time insight into evolving patient conditions.

The Opportunity

The vision was to create a fully integrated behavioral health ecosystem tailored for:

• Mental and behavioral health clinics, therapists, patients, facilities, and health plans
• Appointment scheduling, online video consults, AI-led pre- assessments, and post-visit care
• Custom portals for facilities and providers
• Split billing, behavioral tracking, Alexa integrations, and more

Our Solution

Prologic Technologies delivered an intelligent, extensible SaaS platform with:

• Custom MVC architecture built for long-term extensibility
• Adaptive, branded portals for clinics and individual providers
• AI-powered GenAI pre- assessments with PHI redaction and dynamic question flows
• Speech-to-text + ChatGPT integration for pre-visit summaries and smart triaging
• Real-time video consults powered by Vonage WebRTC
• Proactive behavioral health alerts via mobile, SMS, and Amazon Alexa
• Split and recurring payments using Stripe Connect
• Advanced dashboards with deep analytics for provider insights and health plans

Key Features

• GenAI-driven Adaptive Questionnaires: Generate smart pre-visit summaries
• Proactive Health Trackers: Monitored via AI, SMS, and voice via Amazon Alexa
• Secure Video Consults: Zero-install WebRTC video via Vonage API
• Custom Portals: White-labeled access for providers and facilities
• Speech to Text Conversion: Fast intake processing and transcription
• HIPAA & PHI Compliance: Fully secure infrastructure with data redaction
• Stripe Split Payments: Recurring and shared payment automation
• Geofencing & Mobile Alerts: Targeted nudges for patient compliance
• Admin Dashboards: Full control over users, reports, and health metrics

Tech Stack

• Backend: Object-Oriented MVC Framework, MySQL, Apache, Linux
• AI/ML: ChatGPT API, Predictive Health Algos, Speech-to-Text, PHI Redaction
• Video: Vonage WebRTC (HIPAA-Compliant)
• Mobile: React Native App (Patient-Facing)
• Voice Tech: Amazon Alexa Skills Integration
• Communication: Twilio Two-Way SMS API
• Security: HIPAA-Compliant Servers and Redundancy Layers

Results You Can Measure

Product Impact

This confidential platform modernized behavioral care with proactive, secure, and intelligent digital experiences—empowering
providers and patients to stay connected, informed, and supported on their mental wellness journey.