Prologic Technologies

x

The Commerce Infrastructure Platform for Modern Retail

Customers no longer shop in a single channel.

They discover products on social media, compare prices on marketplaces, purchase through mobile apps, collect orders from physical stores, expect same-day delivery, and demand friction-less checkout experiences
- without ever thinking about the technology powering those interactions.

Unfortunately, most commerce businesses still operate disconnected systems
-One platform manages online sales.
- Another handles physical stores.
- Payments operate independently.
- Inventory lives somewhere else.
- Customer data is scattered across multiple applications.

Every new sales channel introduces another integration, another operational process and another layer of complexity.

The result isn't simply inefficient technology,
It creates inconsistent customer experiences, slower business growth, rising operational costs and missed revenue opportunities.

Commerce Has Changed Forever,
Has Your Technology Kept Up?

The brands winning tomorrow won't simply sell across more channels.
They'll operate every channel as one intelligent commerce ecosystem.

That's exactly what CommerceFabric™ was built to deliver.

CommerceFabric™ is Prologic's Commerce Infrastructure Platform that helps retailers, D2C brands, marketplaces and enterprise commerce businesses build intelligent, connected and future-ready commerce ecosystems across stores, digital commerce and payments.

Instead of implementing isolated commerce solutions, CommerceFabric™ provides the foundational infrastructure needed to modernize retail operations, unify commerce experiences and orchestrate intelligent payment flows- all from one connected platform.

Built for

Commerce Isn't Becoming Digital
- It's Becoming Invisible.

Shopping begins on Instagram

Continues inside a mobile application

Moves into a physical store

Ends with curbside pickup

Returns happen through another channel

Loyalty points update instantly

Payments complete automatically

Inventory adjusts in real time

For customers
- it feels effortless.

For businesses
- delivering that experience requires an entirely different technology foundation.

Commerce leaders aren't investing in more software - They're investing in better infrastructure.

The Commerce Infrastructure Gap

Why Traditional Commerce Platforms Are Reaching Their Limits?

Most commerce technology stacks were never designed for today's retail landscape.

As businesses expand, new systems are added to solve individual problems.
- A POS system for stores.
- A Shopify storefront for D2C.
- A marketplace integration.
- Multiple payment gateways.
- Separate inventory software.
- CRM, Loyalty, Analytics.
- Marketing automation.

Each investment solves one challenge while creating another.

The result is a fragmented commerce ecosystem where every new capability increases operational complexity instead of reducing it.

The Commerce Infrastructure Gap

Symptoms of fragmented commerce infrastructure include:

Customer experiences that vary across channels

Disconnected inventory across online and offline operations

Manual reconciliation between commerce and payment systems

Long checkout queues and abandoned carts

Slow onboarding of new marketplaces and sales channels

High operational overhead caused by disconnected software

Difficulty scaling internationally

Limited visibility into real-time commerce performance

These are no longer technology problems. They are business growth problems.
Modern commerce requires an infrastructure-first approach.

Introducing CommerceFabric™

One Commerce Infrastructure.
Every Customer Touchpoint.

CommerceFabric is Prologic's unified Commerce Infrastructure Platform that enables retailers and commerce businesses to modernize every layer of their commerce ecosystem without rebuilding everything from scratch.

Rather than replacing existing investments, CommerceFabric connects and extends them through three intelligent infrastructure layers.

Together, these layers transform fragmented commerce systems into a connected operating model capable of supporting today's customers- and tomorrow's growth.

STORE INFRASTRUCTURE

ProRetail Grid™

Autonomous Retail Infrastructure

AI-powered stores
Computer Vision
Smart Shelves
RFID
Smart Carts
Autonomous Checkout

COMMERCE INFRASTRUCTURE

ProCommerce Core™

Unified Commerce Infrastructure

Shopify Plus
Headless Commerce
ONDC
Marketplace Platforms
D2C
B2B Commerce

PAYMENT INFRASTRUCTURE

ProPay Nexus™

Intelligent Payment Infrastructure

Stripe
PayPal
UPI
Split Payments
Marketplace Settlements
Payment Orchestration

The Commerce Maturity Model

Where Is Your Business Today?

Commerce leaders don't become digital overnight.
They evolve through distinct stages of maturity.

Understanding where your business sits today is the first step toward building tomorrow's commerce infrastructure.

Stage 1

Traditional Commerce

Stage 2

Digital Commerce

Stage 3

Omnichannel Commerce

Stage 4

Unified Commerce

Stage 5

Intelligent Commerce

Stage 6

Autonomous Commerce

Where CommerceFabric Fits?

CommerceFabric helps organizations accelerate their journey from fragmented commerce systems to intelligent, autonomous commerce infrastructure
-without replacing every technology investment they've already made.

From Connected Systems to Connected Commerce

How CommerceFabric powers every commerce experience?

The most successful commerce businesses don't optimize individual channels.
They optimize the entire customer journey.

A shopper doesn't care whether they're interacting with your website, mobile app, marketplace, physical store or customer support team.
They expect one seamless brand experience.

CommerceFabric
connects every layer of that journey through intelligent infrastructure that synchronizes products, customers, inventory, payments and operations in real time.

Instead of building disconnected solutions for every new business initiative, your teams build once-and scale everywhere.

Healthcare Transformation

These are no longer technology problems.
They are business growth problems.

Modern commerce requires an infrastructure-first approach.

One Customer Journey.
Three Connected Infrastructure Layers.


Entry Point

Customer Discovery


Website

Mobile App

Marketplace

Store


Every layer works independently, yet they work together.

LAYER 01

STORE LAYER

ProRetail Grid

LAYER 02

COMMERCE LAYER

ProCommerce Core

LAYER 03

PAYMENT LAYER

ProPay Nexus

The Three Commerce Infrastructure Layers

A multi-layered technological foundation designed for the next generation of global commerce.
From the physical edge to the digital core.

LAYER 1

Store Infrastructure

Transform Physical Stores into Intelligent Retail Environments

Physical retail isn't disappearing. It's becoming smarter.

Modern stores are expected to do far more than process transactions. They're expected to understand customer behavior, optimize inventory automatically, reduce shrinkage and eliminate friction at checkout.

ProRetail Grid helps retailers build autonomous stores powered by AI, computer vision and edge intelligence.

Core Capabilities

Business Outcomes

Ideal For

Grocery Chains, Department Stores, Convenience Retail, Fashion Retail, Airports, Campus Retail, Experience Stores

Explore More

LAYER 2

Commerce Infrastructure

Build One Commerce Business Across Every Channel

Commerce today isn't about selling online.

It's about delivering one consistent customer experience across every buying channel.
Whether customers purchase through Shopify, marketplaces, ONDC, distributors or retail stores, CommerceFabric keeps everything connected.

ProCommerce Core provides the orchestration layer that enables brands to launch new channels without rebuilding their commerce stack.

Core Capabilities

Business Outcomes

Ideal For

D2C Brands, Enterprise Retail, B2B Commerce, Marketplace Businesses, ONDC Participants, Hyperlocal Platforms

Explore More

LAYER 3

Payment Infrastructure

Make Money Move as Intelligently as Commerce

Customers don't think about payment gateways.
They simply expect transactions to succeed.

Behind every successful purchase lies a complex network of payment providers, banking systems, settlement rules and compliance requirements.

Core Capabilities

Business Outcomes

ProPay Nexus abstracts this complexity into one intelligent payment orchestration layer.

Explore More

CommerceFabric by Industry

Every industry sells differently. CommerceFabric adapts to each business model instead of forcing every retailer into the same technology stack.

Retail Chains

Modernize physical stores through AI-powered retail automation, connected inventory, smart carts and autonomous checkout.

D2C Brands

Scale direct-to-consumer growth with Shopify Plus, mobile commerce, AI personalization and subscription commerce.

B2B Commerce

Digitize distributor networks, enterprise ordering, approval workflows and account-based pricing.

Marketplaces

Launch scalable multi-vendor platforms with seller onboarding, catalog management, payment orchestration and split payments.

ONDC Participants

Accelerate participation in India's Open Network for Digital Commerce through buyer applications, seller integrations and interoperable commerce infrastructure.

Hyperlocal Commerce

Power city-level fulfillment, dark stores, same-day delivery and local commerce ecosystems.

Commerce Transformation Stories

Technology doesn't transform businesses- People do
Technology simply enables them.

High-Performance Winter Wear for the Entire Family
E-COMMERCE

Arctix

Transformed the digital shopping experience through tailored commerce journeys and rewards. Achieved a monumental 2M sales in first season post launch. AOV rises by 20% & significantly higher purchase frequency.

Challenge

30 yr. old brand - wanted to launch their own D2C store - #1 in winter wears on Amazon.
Wanted to increase customer LTV while improving AOV and without increasing acquisition costs.

Transformation

Prologic designed an end-to-end customized Shopify Plus store with product recommendations, loyalty experiences, custom color variants and weather controlled google ads.

Outcome
Hiresanta Virtual Marketplace
E-COMMERCE

HireSanta

Transformed COVID chaos into a high-efficiency Family Christmas Entertainment platform for seasonal surges. Lasting memories with Santas in live videos calls and personalized recorded messages, resulting in unprecedented repeat customers and YOY growth during pandemic.

Challenge

Managing virtual family entertainment during COVID while maintaining a high-quality Christmas experience.

Transformation

Built a scalable virtual Christmas entertainer platform with automated Santa onboarding, Multi-party Live Video Call with Santa and family, Pre-Recorded Video Message for kids, Automated Video Call Scheduling and Payment Orchestration.

Outcome
shop-tomorrows-banner
RETAIL COMMERCE

Enterprise Retail Modernization

Engineered legacy retail workflow into an AI Powered unified, autonomous, high-scale digital smart cart using Edge AI and real-time theft control with Human-in-loop.

Challenge

To create a highly scalable autonomous retail smart cart with anti-theft protection for high value items.

Transformation

Used Edge AI and Microservices with computer vision for anti-theft and pick-drop cart items. Inventory synchronization with Human-in-loop and Store- Staff override.

Outcome

The KPIs That Matter to Commerce Leaders

CommerceFabric isn't measured by features. It's measured by business outcomes.

Business Goal

How CommerceFabric Helps

Increase Revenue

Unified customer journeys, AI personalization and optimized checkout experiences

Improve Customer Experience

Consistent omnichannel interactions across digital and physical touchpoints

Reduce Operational Costs

Automation, inventory intelligence and centralized commerce operations

Accelerate Expansion

Launch new channels, marketplaces and geographies faster

Improve Inventory Accuracy

Real-time synchronization across stores and commerce platforms

Optimize Payments

Intelligent routing, split settlements and reconciliation automation

Increase Conversion Rates

Personalized commerce experiences and frictionless checkout

Future-Proof Technology

Modular, cloud-native infrastructure that evolves with the business

Why Commerce Leaders Build with Prologic?

Engineering the Infrastructure Behind Modern Commerce

Technology alone doesn't create competitive advantage, instead how it's designed, integrated and evolves over time, does.

At Prologic, we don't think in terms of websites, mobile apps or payment gateways.

We engineer commerce infrastructure
- the connected technology foundation that enables retailers, marketplaces and digital-first brands to innovate faster, operate more efficiently and scale with confidence.

"For more than 15 years, we've partnered with retailers, startups, D2C brands and enterprise organizations to solve complex commerce challenges that extend far beyond storefront development."

Composable

Architecture designed for modularity and agility.

ONDC-Ready

Platforms engineered for the open network era.

AI-Driven

Modernizing retail operations with machine learning.

Multi-Gateway

Orchestrating complex payment ecosystems.

Build technology that continues creating business value long after deployment

Commerce Engineering Capabilities

Instead of selling isolated development services, CommerceFabric combines engineering accelerators, reusable platform components and modern cloud-native architectures that significantly reduce implementation effort.

Strategy & Architecture

Commerce Platform Engineering

Retail Innovation

Commerce AI

Payment Infrastructure

CommerceFabric Technology Foundation

Built on Open, Composable and Cloud-Native Technologies

CommerceFabric is designed around modern engineering principles that enable organizations to evolve continuously without replacing their technology stack every few years.
Instead of monolithic commerce systems, we embrace modular architectures that allow every business capability to scale independently.

Commerce Platforms

Frontend Technologies

Backend Engineering

AI & Intelligence

Payments

Cloud Infrastructure

Security

Build the Future of Commerce
- Not Just Another Commerce Platform

The next decade of commerce won't be won by businesses with the most channels.
It will be won by businesses with the most connected infrastructure, engineered as an intelligent ecosystem.

Whether you're modernizing physical retail, scaling a global D2C brand, launching a marketplace, expanding through ONDC or redesigning your commerce architecture, CommerceFabric provides the engineering foundation to help you move faster, adapt continuously and deliver exceptional customer experiences.

FAQs

  • CommerceFabric is an end-to-end retail and eCommerce ecosystem that combines AI-powered retail automation, composable commerce platforms, and payment orchestration to streamline operations and drive growth.
  • Businesses can achieve faster checkout, improved operational efficiency, higher customer retention, better inventory accuracy, and streamlined payment processing.
  • Retail chains, D2C brands, marketplaces, digital commerce operators, and enterprises looking to scale commerce operations can benefit from CommerceFabric.
  • AI capabilities include demand forecasting, personalized recommendations, inventory optimization, fraud detection, and operational analytics.
  • ProPay Nexus is a payment orchestration platform that unifies multiple payment gateways and automates settlement workflows.
  • CommerceFabric supports deployment on AWS and Azure to ensure scalability, security, and high availability.
  • Absolutely. CommerceFabric supports both D2C and B2B business models with custom workflows, bulk ordering, and enterprise integrations.
  • Yes, CommerceFabric enables multi-vendor marketplaces with seller onboarding, catalog management, split payments, and settlement automation.
  • By intelligently routing payments and managing gateway failovers, ProPay Nexus helps reduce transaction failures and improve payment success rates.
  • ProPay Nexus supports Stripe, PayPal, Razorpay, UPI, and other domestic and global payment gateways.
  • Yes, CommerceFabric supports ONDC buyer apps, seller apps, and hyperlocal commerce use cases for businesses operating on the ONDC network.
  • Headless commerce separates the frontend and backend, enabling faster experiences, greater flexibility, and personalized customer journeys.
  • Yes, ProCommerce Core provides Shopify Plus customization, headless commerce capabilities, mobile apps, and third-party integrations.
  • ProCommerce Core is a composable eCommerce platform that enables D2C, B2B, ONDC, and marketplace operations with scalable integrations.
  • ProRetail Grid leverages AI and computer vision to reduce checkout times, improve inventory visibility, and enhance operational efficiency.
  • ProRetail Grid is an AI-powered retail solution that supports autonomous checkout, smart kiosks, inventory monitoring, and operational analytics.
  • CommerceFabric includes ProRetail Grid for retail automation, ProCommerce Core for eCommerce platforms, and ProPay Nexus for payment orchestration.
  • CommerceFabric enables businesses to automate store operations, scale digital commerce, and manage payments efficiently across online and offline channels.

Explore Insights:Trends and Innovations
for Growth

2 min read

How AI Is Reshaping Enterprise Contracts and Commercial Governance

2 min read

AI Pricing Intelligence: Why Static Pricing Is Collapsing in Real-Time Markets

2 min read

The Real ROI of AI in Retail: What Actually Moves Margins