Retail AI Begins After Checkout
Why the Greatest Opportunities in Commerce Start When the Payment Is Complete Executive Summary For decades, retailers have invested heavily...
Customers no longer shop in a single channel.
They discover products on social media, compare prices on marketplaces, purchase through mobile apps, collect orders from physical stores, expect same-day delivery, and demand friction-less checkout experiences
- without ever thinking about the technology powering those interactions.
The brands winning tomorrow won't simply sell across more channels. They'll operate every channel as one intelligent commerce ecosystem.
That's exactly what CommerceFabric™ was built to deliver.
CommerceFabric™ is Prologic's Commerce Infrastructure Platform that helps retailers, D2C brands, marketplaces and enterprise commerce businesses build intelligent, connected and future-ready commerce ecosystems across stores, digital commerce and payments.
Shopping begins on Instagram
Continues inside a mobile application
Moves into a physical store
Ends with curbside pickup
Returns happen through another channel
Loyalty points update instantly
Payments complete automatically
Inventory adjusts in real time
For customers
- it feels effortless.
For businesses
- delivering that experience requires an entirely different technology foundation.
CommerceFabric is Prologic's unified Commerce Infrastructure Platform that enables retailers and commerce businesses to modernize every layer of their commerce ecosystem without rebuilding everything from scratch. Rather than replacing existing investments, CommerceFabric connects and extends them through three intelligent infrastructure layers.
Together, these layers transform fragmented commerce systems into a connected operating model capable of supporting today's customers- and tomorrow's growth.
Autonomous Retail Infrastructure
AI-powered stores
Computer Vision
Smart Shelves
RFID
Smart Carts
Autonomous Checkout
Unified Commerce Infrastructure
Shopify Plus
Headless Commerce
ONDC
Marketplace Platforms
D2C
B2B Commerce
Intelligent Payment Infrastructure
Stripe
PayPal
UPI
Split Payments
Marketplace Settlements
Payment Orchestration
CommerceFabric is designed around modern engineering principles that enable organizations to evolve continuously without replacing their technology stack every few years.
Instead of monolithic commerce systems, we embrace modular architectures that allow every business capability to scale independently.
A multi-layered technological foundation designed for the next generation of global commerce.
From the physical edge to the digital core.
Physical retail isn't disappearing. It's becoming smarter.
Modern stores are expected to do far more than process transactions. They're expected to understand customer behavior, optimize inventory automatically, reduce shrinkage and eliminate friction at checkout.
ProRetail Grid helps retailers build autonomous stores powered by AI, computer vision and edge intelligence.
Core Capabilities
Business Outcomes
Ideal For
Grocery Chains, Department Stores, Convenience Retail, Fashion Retail, Airports, Campus Retail, Experience Stores
Commerce today isn't about selling online.
It's about delivering one consistent customer experience across every buying channel.
Whether customers purchase through Shopify, marketplaces, ONDC, distributors or retail stores, CommerceFabric keeps everything connected.
ProCommerce Core provides the orchestration layer that enables brands to launch new channels without rebuilding their commerce stack.
Core Capabilities
Business Outcomes
Ideal For
D2C Brands, Enterprise Retail, B2B Commerce, Marketplace Businesses, ONDC Participants, Hyperlocal Platforms
Customers don't think about payment gateways.
They simply expect transactions to succeed.
Behind every successful purchase lies a complex network of payment providers, banking systems, settlement rules and compliance requirements.
Core Capabilities
Business Outcomes
ProPay Nexus abstracts this complexity into one intelligent payment orchestration layer.
The most successful commerce businesses don't optimize individual channels.
They optimize the entire customer journey.
A shopper doesn't care whether they're interacting with your website, mobile app, marketplace, physical store or customer support team.
They expect one seamless brand experience.
CommerceFabric connects every layer of that journey through intelligent infrastructure that synchronizes products, customers, inventory, payments and operations in real time.
Instead of building disconnected solutions for every new business initiative, your teams build once-and scale everywhere.
These are no longer technology problems.
They are business growth problems.
Modern commerce requires an infrastructure-first approach.
Every industry sells differently. CommerceFabric adapts to each business model instead of forcing every retailer into the same technology stack.
Modernize physical stores through AI-powered retail automation, connected inventory, smart carts and autonomous checkout.
Scale direct-to-consumer growth with Shopify Plus, mobile commerce, AI personalization and subscription commerce.
Digitize distributor networks, enterprise ordering, approval workflows and account-based pricing.
Launch scalable multi-vendor platforms with seller onboarding, catalog management, payment orchestration and split payments.
Accelerate participation in India's Open Network for Digital Commerce through buyer applications, seller integrations and interoperable commerce infrastructure.
Power city-level fulfillment, dark stores, same-day delivery and local commerce ecosystems.
Technology doesn't transform businesses- People do
Technology simply enables them.
Transformed the digital shopping experience through tailored commerce journeys and rewards. Achieved a monumental 2M sales in first season post launch. AOV rises by 20% & significantly higher purchase frequency.
30 yr. old brand - wanted to launch their own D2C store - #1 in winter wears on Amazon.
Wanted to increase customer LTV while improving AOV and without increasing acquisition costs.
Prologic designed an end-to-end customized Shopify Plus store with product recommendations, loyalty experiences, custom color variants and weather controlled google ads.
Transformed COVID chaos into a high-efficiency Family Christmas Entertainment platform for seasonal surges. Lasting memories with Santas in live videos calls and personalized recorded messages, resulting in unprecedented repeat customers and YOY growth during pandemic.
Managing virtual family entertainment during COVID while maintaining a high-quality Christmas experience.
Built a scalable virtual Christmas entertainer platform with automated Santa onboarding, Multi-party Live Video Call with Santa and family, Pre-Recorded Video Message for kids, Automated Video Call Scheduling and Payment Orchestration.
Engineered legacy retail workflow into an AI Powered unified, autonomous, high-scale digital smart cart using Edge AI and real-time theft control with Human-in-loop.
To create a highly scalable autonomous retail smart cart with anti-theft protection for high value items.
Used Edge AI and Microservices with computer vision for anti-theft and pick-drop cart items. Inventory synchronization with Human-in-loop and Store- Staff override.
Technology alone doesn't create competitive advantage, instead how it's designed, integrated and evolves over time, does.
At Prologic, we don't think in terms of websites, mobile apps or payment gateways.
We engineer commerce infrastructure
- the connected technology foundation that enables retailers, marketplaces and digital-first brands to innovate faster, operate more efficiently and scale with confidence.
"For more than 15 years, we've partnered with retailers, startups, D2C brands and enterprise organizations to solve complex commerce challenges that extend far beyond storefront development."
Instead of selling isolated development services, CommerceFabric combines engineering accelerators, reusable platform components and modern cloud-native architectures that significantly reduce implementation effort.
The next decade of commerce won't be won by businesses with the most channels.
It will be won by businesses with the most connected infrastructure, engineered as an intelligent ecosystem.
Whether you're modernizing physical retail, scaling a global D2C brand, launching a marketplace, expanding through ONDC or redesigning your commerce architecture, CommerceFabric provides the engineering foundation to help you move faster, adapt continuously and deliver exceptional customer experiences.